IMPORTANT SAFETY NOTICE
PRODUCT CALL-BACK FROM THUMBSUP
The CCPC has asked us to request anyone who bought a “SCOOTY” Hoverboard to return it to the Gadget Store for a refund.
Whilst these products are deemed safe, certified and on sale in the UK, ROI variations on the same tests certificates are not available and deemed uneconomical for the small quantity that has been imported.
To return the product, please ensure that the product parts (Hoverboard, Charger & power lead) are properly packed and cushioned when wrapped so as not to cause unnecessary damage.
If you contact the gadget store, they will supply you with the necessary contact details for returning product to them free of charge along with your receipt.
A refund will be issued upon receipt of your SCOOTY.
ENSURE THAT YOU INCLUDE YOUR NAME AND THE NAME OF THE PURCHASER IN THE PACKAGE to enable a refund to take place.
By email: firstname.lastname@example.org
By phone: B Cool! Dundrum on 00 353 1 207 9800 or B Cool! Jervis on 01 532 7720
ThumbsUp (UK) Ltd. offer their sincere apologies for any inconvenience that may be caused. If you’ve bought this for someone else, please let them know about this as soon as possible.
B Cool! Would also like to take this opportunity to apologise to our customers for any inconvenience caused. If you have any questions or need to discuss this matter, please do not hesitate to contact us.