Terms and ConditionsIntroduction
We will keep all terms and conditions a simple and as short as possible. The Terms and Conditions contained here are for both the protection of the customer and the company. If you require any further information please do not hesitate to contact us and we will be happy to help as best we can.
Copyright and Trademarks
All information contained in this website including images, descriptions, source code and all other material on and in the web site are copyright of B Cool! The Gadget Store, Must Have Gadgets Ltd.
When you purchase a product or products from our website we enter into a contract. This contract comes about with your purchase and the procedure for doing this is as follows:
Non Acceptance of an Order:
- You add product/s to your basket.
- Go to checkout and complete all required information.
- Proceed to payment gateway where you are directed to either Worldpay or Paypal to complete payment on their secure transaction sites.
- Once you click to pay using your credit card details or Paypal account and we receive the confirmation email with your order we are then in contract.
- We will then process and dispatch your order provided it is in stock and that you have not cancelled your order or that we have not accepted your order.
- You will then be sent a confirmation email of the dispatch with a tracking number if via DPD. (If via An Post Standard Post there will be no Tracking number)
An order may not be accepted for the following reasons:
- The item ordered was not in stock
- Authorisation for payment not received
- An error in Pricing, Description or Product
You may return goods for a full refund within Fourteen Days of receipt of the goods provided the goods are unused, in their original packaging and in a resalable condition. You will receive a full refund for the goods that were purchased on receipt of the goods in the condition described previously.
You may contact us within those fourteen days via email or call us on 00 353 1 207 9800 or Fax us on 00 353 1 207 9802 and we will provide instructions on returning the goods and offer any assistance we can to you.
Within those fourteen days after receipt of the goods you can have a change of heart and decide you do not wish to keep the goods or it turned out someone else bought the same item for you. (It can happen!)
We will provide a full refund for the goods and any other related charges except when the item is part of a number of items within an order than the delivery charge will stand.
This fourteen day period is known as "The Cooling Off Period".
It is specific for eCommerce purchases only and does not apply to products bought in hard stores.
After the fourteen day period is over and you then decide you do not wish to keep the product purchased you may return it to us provided it is within 28 days of purchase, unused, in it's original packaging and in a resalable condition, for an exchange or for a credit note which may be used both in our hard store or online. The cost of returning goods, during the cooling off period, is to be paid by the consumer.
We must be notified immediately of any defections or faults in a product which you have purchased from our web site. These products must then be returned to us within 30 days of the original purchase. Upon receipt by us of the product an exchange, credit or a full refund will be given for the product found to be faulty.
We reserve the right to check and test the product received back faulty to verify the fault and then provide an replacement, exchange or refund.
If upon inspection the product shows no sign of fault and is working as described, in that case the product will be returned to the customer with any explanation on it's use provided in cases of user error or misinterpretation on instructions. It is very rare this occurs and we do our utmost to provide assistance via email or telephone to help in using any products, including instructions, software issues.
Refunds will be made using the same method of the original payment received both for Cooling Off fourteen day returns and faulty returns.
Sorry we are unable to accept any perishable goods or any undergarments, Onesies, Bathrobes and Pillows as returns. This is due to hygiene purposes.
Thankfully returns are very, very rare for both us and our customers and we hope you all enjoy your purchase and that it brings joy into your and any other member of your party who will benefit from the gift whether it is for them or a treat for yourself.
Remember we are here to help, so drop us a line and we will do our best to assist you.
B Cool! The Gadget Store provides the www.thegadgetstore/www.bcool.ie Web site as a product based service to the public, who are the Consumers.
Must Have Gadgets Limited, T.A. B Cool! The Gadget Store is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. While the information contained within the site is periodically updated, no guarantee is given that the information provided in this Web site is correct, complete, and up-to-date.
Although the B Cool! The Gadget Store Web site may include links providing direct access to other Internet resources, including Web sites, B Cool! The Gadget Store is not responsible for the accuracy or content of information contained in these sites.
Links from B Cool! The Gadget Store to third-party sites do not constitute an endorsement by B Cool! The Gadget Store of the parties or their products and services. The appearance on the Web site of advertisements and product or service information does not constitute an endorsement by B Cool! The Gadget Store, and B Cool! The Gadget Store has not investigated the claims made by any advertiser. Product information is based solely on material received from suppliers.
B Cool! The Gadget Store cannot be held responsible for any damages or injury arising from the use or misuse of any items purchased from our web site or store. Please read all instructions carefully and follow all necessary procedures to insure the safe use of all items purchased online, adhering to all warnings and instructions provided including age recommendations.